Privacy policy

This Privacy Policy explains how Pop Mart Cambridge ("we", "our", or "us") collects, uses, and protects your personal information when you visit popmcambridge.com.

1. Definitions

  • Company: Pop Mart Cambridge
  • Website: popmcambridge.com
  • Country: United Kingdom
  • Personal Data: Information that identifies you
  • Usage Data: Automatically collected data
  • Cookies: Small files stored on your device

2. Information We Collect

Personal Information

We may collect the following information when you place an order or contact us:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details
  • Payment information (processed securely and not stored on our servers)

Usage Data

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

3. Cookies

We use cookies to improve website functionality, security, and user experience. You can disable cookies in your browser settings at any time.

4. How We Use Your Data

We use your data to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

We do not sell or rent your personal data.

5. Sharing Information

We may share your data with trusted third parties only when necessary, such as:

  • Payment processors
  • Shipping providers
  • Hosting and technical services

These partners are required to handle your data securely.

6. Data Security

We use secure systems and SSL encryption to protect your personal information.

7. Data Retention

We retain your data only for as long as necessary to fulfill orders and comply with legal requirements.

8. Your Rights

You have the right to:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data

To exercise your rights, please contact us.

9. Children’s Privacy

We do not knowingly collect personal data from children without parental consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates

We may update this Privacy Policy at any time. Changes will be posted on this page.

12. Contact Us

If you have any questions, please contact us:

Pop Mart Cambridge
36 Petty Cury, Cambridge CB2 3NB, United Kingdom

Website: popmcambridge.com
Email: help@popmcambridge.com
Phone: +44 1623 304322