Security & Responsible Disclosure
At Pop Mart Cambridge, we take the security of our website and customer information very seriously.
We encourage responsible disclosure and welcome security researchers to report potential vulnerabilities in a professional and ethical manner.
If you believe you have identified a security issue on popmcambridge.com, please report it following the guidelines below.
Responsible Disclosure Guidelines
When reporting a security issue, please:
- Allow reasonable time for investigation and resolution before public disclosure
- Do not access, modify, or share private user data without authorization
- Avoid actions that may harm users, systems, or services
- Do not exploit vulnerabilities for personal gain
- Comply with all applicable laws and regulations
How to Report a Security Issue
Please include the following details in your report:
- A clear description of the issue
- Steps to reproduce the vulnerability
- Relevant technical details or supporting evidence
Send your report to:
Email: help@popmcambridge.com
Please do not contact individual team members directly regarding security issues.
Our Commitment
We take all reports seriously and are committed to maintaining a secure environment.
- All valid reports are reviewed
- Issues are prioritized based on risk level
- We aim to respond within a reasonable timeframe
Updates
We may update this policy from time to time as our services evolve.
Contact Us
If you have any questions, please contact us:
Pop Mart Cambridge
36 Petty Cury, Cambridge CB2 3NB, United Kingdom
Website: popmcambridge.com
Email: help@popmcambridge.com
Phone: +44 1623 304322